Returns & Exchanges
At ART OF JIU JITSU, we stand by the quality of our premium training gear and apparel. If you are not completely satisfied with your purchase, we offer a 30-day window for returns and exchanges on all items in original, unwashed condition.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Gear
Ensure all items are in their original packaging with tags attached; please note that used or washed kimonos and training gear cannot be accepted for hygiene reasons.
- 3.Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Refund or Exchange
Once our team inspects the returned items, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.